Tracker I-9 Support Solutions
This provides an overview of the Tracker I-9 product. It also contains frequently asked questions and answers.
- Form I-9
- This guide contains information and resources to help with completing the Form I-9.
- DHS Alternative Procedure for Document Examination FAQ
- Form I-9 Compliance Resources
- Form I-9 Frequently Asked Questions (FAQ)
- How To Add/Create a Historical Suplement B (Formerly Section 3)
- How To Amend Suplement B (Formerly Section 3)
- How To Change Remote Workflows
- How To Change the Start Date on a Form I-9
- How To Change the Worksite and/or Employer on a I-9
- How to Complete a Receipt Reverification
- How to Complete a Suplement B Reverification (Formerly Section 3)
- How to Complete a Suplement B Rehire (Formerly Section 3)
- How To Create a Historical I-9
- How To Create a New Form I-9
- How to Delete and Restart Workflow
- How to Delete an I-9
- How to Delete Suplement B (Formerly Section 3)
- How to Download an I-9
- How to Do an Onsite Section 1 Amendment
- How to Do an Onsite Section 2 Amendment
- How to Do a Remote Section 1 Amendment
- How to Do a Remote Section 2 Amendment
- How to Handle a Hire Without an SSN
- How to Move an I-9
- How to Record Citizenship Status Changes in Tracker I-9
- How to Record New Names in Suplement B (Formerly Section 3)
- How to Refresh the Next Action
- How to Resend Remote I-9 Emails
- How to Set, Change, or Remove a Termination Date
- How to Stop Remote Access Workflow
- How To Turn E-verify Off or On in the Summary tab of an I-9
- How to Update an Employer Representative
- How to Upload Attachments
- DHS-Authorized Alternative Procedure: How to Process a Remote Examination of Documents on Rev. 10/21/2019
- How to use the Paper Signature feature
- How To View The Audit Trail For A Form I-9
- I-9 Validation Alerts FAQ
- Incorrect Section 1 Citizenship and Section 2 Document
- Permanent Resident Cards (I-551)
- Remote Employee Appoint Feature
- Remote I-9 Workflows
- Section 1: Employee Document Upload (EDU) – Employee Journey
- Section 2: New Design
- Signature Is Not Compliant
- What Does a Next Action of "Purge" Mean?
- E-Verify
- This guide provides an overview of E-Verify functionality.
- Are you sure?
- Case In Continuance
- Case Submitted with Incorrect Information
- COVID-19 and Social Security Administration Tentative Nonconfirmations (SSA TNC) FAQ
- Duplicate Cases
- E-Verify: Access Requirements
- E-Verify Compliance Resources
- E-Verify Frequently Asked Questions (FAQ)
- E-Verify I-9 Comparison Report
- E-Verify Next Actions
- Final NonConfirmation (FNC)
- How to Access the Further Action Notice (FAN) and Referral Confirmation Letter for TNC Cases
- How to Create a New E-Verify Case
- How to Find Open E-Verify Cases for Terminated I-9s
- How To Find Your E-Verify Client Company Identification Number
- How to Refresh an E-Verify Case
- How to View an E-Verify Case Details Report
- "Invalid Value for Country Code" Error
- Photo Match
- Reason For Delay
- Tentative NonConfirmation (TNC) - Terminated Employee or No Response
- Unexpected Employment Authorized Results
- View E-Verify Cases Report
- Client Admin
- This guide provides an overview of Client Admin tasks.
- I-9 Complete
- This guide provides an overview of the Tracker I-9 Complete application.
- Configuration
- This guide provides an overview of the I-9 Complete configuration options.
- Email Reminders
- This guide provides an overview of email reminder functionality.
- Network Alliance
- This contains guides for several aspects of the Network Alliance Feature.
- How to Access Scheduling Portal for Network Alliance
- How to Cancel a Network Alliance Appointment
- How to Change a Remote I-9 to the Network Alliance Workflow
- How to Change an I-9 from Network Alliance to the Employer Appoint Workflow
- How to Create a Network Alliance I-9
- How to Resend a Network Alliance Email
- How to Schedule a Network Alliance Appointment
- Network Alliance Usage Report
- Reporting
- These guides provide overviews of Tracker I-9's reporting functionality.
- Auditing in Tracker I-9
- This contains guides covering the Tracker I-9 application's auditing functionality.
- I-9 Resolve
- This contains guides covering the Tracker I-9 application's I-9 Resolve functionality.
- Integrations
- This contains guides covering the integrations available with the Tracker I-9 Complete application.
- Mobile
- This contains guides covering the Tracker I-9 application's mobile functionality.
- Other
- This contains guides that do not fall into our other categories such as how to use aspects of the Mitratech Support Portal