Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

Workflow Automation

Corporate Legal & Claims

Governance, Risk & Compliance

Human Resources Compliance

How to Refresh the Next Action

Last updated
Save as PDF

Goal

Users can refresh the next action on the Employee Profile or Form I-9 tabs. This will force the system to recalculate and synchronize the I-9 next action.

Employee Profile

Go to the Employee Profile tab for the employee.
Click "Refresh" on the right side of the progression bar.

Form I-9

Go to the Form I-9 tab for the employee.
Click "Refresh" on the right side of the progression bar.