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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Tracker I-9

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Tracker I-9


Welcome to HRC Support. How can we assist you Please select your role to get started.

 

Resources

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Form I-9

This guide contains information and resources to help with completing the Form I-9.

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E-Verify

This guide provides an overview of E-Verify functionality.

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Client Admin

This guide provides an overview of Client Admin tasks.

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I-9 Complete

This guide provides an overview of the I-9 Complete application.

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Configuration

This guide provides an overview of the I-9 Complete configuration options.

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Email Reminders

This guide provides an overview of email reminder functionality.

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Network Alliance

This guide provides an overview of the Network Alliance workflow.

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Reporting

These guides provide overviews of Tracker I-9 reporting functionality.

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Auditing in Tracker I-9

This guide provides an overview of auditing functionality.

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I-9 Resolve

This guide provides an overview of the I-9 Resolve product.

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Integrations

This guide provides an overview of the integrations available with I-9 Complete application.

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Mobile

This guide provides an overview of the I-9 Complete mobile application.

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Other

This contains guides that do not fall into our other categories

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I-9 Product Releases

Product Release Notes

Recommended Articles

Form I-9 Frequently Asked Questions (FAQ)

This article covers frequently asked questions about the Form I-9 and their answers.

E-Verify Frequently Ask Questions (FAQ)

This article covers frequently asked questions about E-Verify and their answers.

How to Activate a User

This article provides steps Administrators can follow to re-activate disabled user accounts

E-Verify Case Submitted with Incorrect Information

This articel covers how users can handle E-Veirfy cases that are submitted with incorrect information

How to Clear Cache or Refresh

This article provides the steps to clear the cache for common browsers

 

Video

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Mitratech Support Portal User Guide

This is an introduction to Mitratech Support Portal.

 

 

 

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