Goal

To complete the E-Verify process, employers are required to close every case, including those cases for employees who are no longer employed. 

By default, the terminated I-9s with open cases do not appear in the dashboard under the E-Verify section.

Steps

1. Access the View E-Verify Cases report via the E-Verify menu dropdown.
2. Select Yes for the Terminated option and click on Apply Filter. The results will show the terminated I-9s that have open E-Verify cases.

What's Next?

If there are any terminated I-9s that have open E-Verify cases, please close the case.

• Note that you will be unable to close the case for the following statues. For cases in these statuses, wait until E-Verify updates the case.
  • Case In Continuance
  • Employee Referred, Decision Pending
• For the following E-Verify statuses, please close the case following the instructions in their respective articles.
  • Photo Match
  • Are you sure?
  • Tentative NonConfirmation (TNC)
  • Final NonConfirmation (FNC)

If there was incorrect information entered, please close the case by following this article: Case Submitted with Incorrect Information. Since the employee is terminated, you do not need to create a new case.