Goal

The E-Verify duplicate check process compares the employee’s social security number with previously submitted cases for the same employer within the past year to determine if a potential duplicate exists. The duplicate case page will display both closed and open duplicate cases.

The E-Verify system prevents users from creating a new E-Verify case when an active or open duplicate case exists.

Workflow

1. The user must resolve all active or open cases before creating a new E-Verify case. 
2. The Action column indicates which cases require resolution. Clicking the link in the Action column will navigate the user to the corresponding E-Verify case.
3. The "Continue with New Case" button remains disabled until all active cases are resolved.

Once all previous cases have been closed, you may click the Continue with New Case button to continue with a new case and provide a reason for creating a new case (such as that the employee is a rehire or the previous case had incorrect information).

If there is already another completed I-9 and E-Verify case with the same information, you will also receive this duplicate case notification. In this case, instead of creating a new case, you may choose to delete the incomplete I-9.

Notes

"Mitratech Tracker Support" is the name on the Tracker I-9 E-Verify integration and will appear as the Case Creator in the duplicate case page.

Possible next statuses that appear after the Duplicate Case page are Employment Authorized, Photo Match, Are you sure?, Tentative Nonconfirmation (TNC), and E-Verify Needs More Time.