TeamConnect Solutions
Welcome to TeamConnect® Solutions. This page delivers solutions for commonly asked questions, sorted by product or module. You can see the available categories below:
- TeamConnect Enterprise
- Solutions for commonly asked TeamConnect Enterprise Questions are displayed below:
- CSM
- Solutions for commonly asked CSM Questions are displayed below:
- A vendor needs to make changes to a submitted invoice. Can I delete the electronic invoice?
- A vendor says that they are "Pending Client Setup" in Collaborati. What should I do?
- Collaborati and TeamConnect sync issue
- CSM: How to report on Offices that have at least one Authorized timekeeper
- CSM: Why do I see this message on the CSM tab under Timekeepers: '<Vendor> added 0 new Timekeepers'
- CSM - How to force sync the GUID for missing Timekeeper records
- CSM - How to view previously Unauthorized Timekeepers
- CSM - Mapping Firms
- CSM - Matters Not Syncing Checklist
- CSM Setting: Send all adjustment comments to vendor
- CSM Stuck on Stopping
- CSM/Collaborati: What are the Invoice Validation (OOTB) Rules provided by CSM? And what is the message that shows on the Rejected invoices in Collaborati?
- How do I create additional Task Codes in TeamConnect? How do I create additional Expense Codes in TeamConnect?
- How Do I Obtain a Report of Invoice that are "Waiting for Client to Accept"?
- Net Invoice Total is greater than Original Invoice Total
- Setting up a new Non-US Tax Code in TeamConnect
- TeamConnect: How do I remove a SSL Library?
- Timekeeper Authorization Request without Timekeeper in CSM
- What do I do if I get this error in CSM: Connection to Collaborati cannot be established. Any changes you make may be lost?
- What is the difference between STAGE and TEST Collaborati? What is the difference between fulldata.test.collaborati and dummydata.test.collaborati?
- Why is it that after I attempt to approve a new TK for a Vendor, it takes me to the end of the wizard, but it is still shows the same TK as a new unauthorized TK?
- Data Warehouse
- Solutions for commonly asked Data Warehouse Questions are displayed below:
- [DW] Spoon.sh run shows Permission denied on Openjdk bin folder files
- DataWarehouse on SQL Server for TCE 4.0 U3 or newer / DWH 4.0 U1 or new
- DataWarehouse Refresh job failed with error “ORA-12505, TNS:listener does not currently know of SID given in connect descriptor”
- Data Warehouse OutOfMemoryError
- Error encountered during DW installation
- Failure of DWH Refresh due to duplicate entries in TC Database - Solution
- How to take a Database backup in Oracle SQL Developer
- When do I need to run install/initial/refresh?
- When running the WH install script, I receive "INCOMPATIBLE VERSION" errors. What should I do?
- Why does the DW Refresh Script Hang/Die?
- Native Reporting
- Solutions for commonly asked Native Reporting Questions are displayed below:
- Can an out-of-the-box report from Legal Reports be edited?
- I ran a report, but the results do not include some recently added data. Why not?
- Steps to Migrate Reports with the DMT
- TeamConnect Upgrade to Adobe Flash
- When running an OOTB Legal Report, I get the following system error: [ChartingService] ChartingService.getChartData
- TeamConnect Legal
- Solutions for commonly asked TeamConnect Legal Questions are displayed below:
- Legal Hold
- Solutions for commonly asked Legal Hold Questions are displayed below:
- TC Business Intelligence
- Solutions for commonly asked TeamConnect Business Intelligence (TCBI) related questions are displayed below: