System Requirements

Mitratech Office Link 3.1.0 has the following system requirements:

• Suite 8.11.0 Service Pack 13 or later
• Microsoft Outlook 2013 or 2016 (for Mitratech Office Link Outlook Add-in)
• Microsoft Word, Excel, and PowerPoint 2013 or 2016 (for Mitratech Office Link Office Add-in)
• .NET 4.6.1 (the add-in installers will install this version if not already present)

In addition to these system requirements, Mitratech Office Link also requires the following:

• Mitratech Office Link add-ins must be installed and configured on each user’s local machine.
• Any previous installations of Bridgeway Calendar Link must be disabled.
• Mitratech Office Link must be enabled in Suite Manager.
• Appropriate user permissions much be granted in Suite Manager.
• If you are using both eCounsel and Secretariat in a non-integrated scenario where eCounsel is deployed in a separate instance from Secretariat, Mitratech Office Link can only support one application (either eCounsel or Secretariat, but not both).
• If you are using SiteMinder authentication, see the “Configuring a Web Agent for Mitratech Office Link” section of the Login Authentication Guide.

Upgrade Considerations

Mitratech Office Link 3.1.0 is only supported with eCounsel and Secretariat. Previous versions of Bridgeway E-mail Link, Bridgeway Calendar Link, and Bridgeway Link need to be disabled before using Mitratech Office Link.

New Features

• Office Link addins now support TLS (Transport Layer Security) 1.2.
  Tracking code: STE-21777

Quick Reference to Enable this Feature:  ​​This feature is enabled by default.

• Office Link Version 3.1.0 has been released with updates to version numbers and the downloaded installers via eCounsel and Secretariat.
  Tracking code: STE-20672

Quick Reference to Enable this Feature:  ​​You must uninstall the previous add-ins and install the new versions of the add-ins. See Upgrading and Reinstalling Add-ins and Installing the Add-ins for more information.

• The Office Link installers now use a certificate to validate the installer so that antivirus software will not flag as a risk.
  Tracking code: STE-19074

Quick Reference to Enable this Feature:  ​​This feature is enabled by default. See Installing the Add-ins for more information on installation.

• A new setting, "Keep plug-in enabled after restarts", has been added to the Office Link Outlook add-in to mitigate the possibility of the add-in being disabled.
  Tracking code: STE-19075

Quick Reference to Enable this Feature:  ​​See Configuring Settings for more information on enabling this feature.

• When authenticating the login in Office Link, the default 30-day window for a user's session to remain active has now been enhanced to be a rolling window, meaning that the user's session will remain active until 30 days after the last use of Office Link. If your company has set the OfficeLinkTokenExpiration property (acceptable values in seconds) in the darwin.properties file to timeout the session sooner than 30 days, the value for the property will be used in the rolling window (for example, if OfficeLinkTokenExpiration = 864,000, the rolling window will be 10 days instead of 30 days). 
  Tracking code: STE-19072

Quick Reference to Enable this Feature:  ​​See "Appendix A: Setting Properties" in the Suite 8.11.0 Installation Guide for more information.

• When dragging-and-dropping files from Microsoft Outlook into the Office Link Outlook addin, or dragging-and-dropping files from Windows Explorer or the Desktop into the Office addin, these files will be uploaded in the background so that you can continue to use the Microsoft Office product during the upload.
  Tracking code: STE-19073

Quick Reference to Enable this Feature:  ​​See Saving and Copying Documents for more information on saving a document.

• For each installation of the Office Link add-ins on a user's computer, a daily log will be saved to the user's folders with the current date (typically, C:\Users\[username]\OfficeLinkLogs). These logs will be deleted after 60 days, as new logs are created.
  Tracking code: STE-20516

Quick Reference to Enable this Feature:  ​​See "How Can I Access Logs?" in Troubleshooting for more information.

• When saving a document to any Microsoft Office product such as Microsoft Word or Excel, you can now search for matters or entities to which to save the document. The matter or entity will be added as the first entry in the Most Recently Accessed list of matters or entities. 
  Tracking code: STE-20421

Quick Reference to Enable this Feature:  ​​See Saving and Copying Documents for more information on saving a document.

• When searching for a matter, the matter name and number are both returned in the results as "Matter Name - Matter Number".
  Tracking code: STE-15073

Quick Reference to Enable this Feature:  ​​See Searching Matters and Entities for more information on searching for matters.

• Adding, deleting, and/or updating appointments have been refactored for performance.
  Tracking code: STE-19076

Quick Reference to Enable this Feature:  ​​See Appointments for more information on creating, deleting, or modifying appointments.

• Deleting an appointment in Microsoft Outlook that is sychronized with eCounsel or Secretariat now removes the invitee from the appointment in the Calendar module of eCounsel or Secretariat. If the person is re-invited in eCounsel or Secretariat, a new appointment will be synchronized with his/her Microsoft Outlook.
  Tracking code: STE-20501

Quick Reference to Enable this Feature:  ​​See Appointments for more information on creating, deleting, or modifying appointments.

• Because you must have the Outlook add-in enabled to use the Office add-in since these two add-ins share document features, the checkbox to enable the Office add-in has been moved to be to the Enable Add-in for Outlook section on the Office Link Settings in the Suite Manager System Settings component.
  Tracking code: STE-14104

Quick Reference to Enable this Feature:  ​​See Configure Suite Manager for more information on configuration settings for Office Link.

• When installing the add-ins for Office Link, the URLs needed during the installation process are now available on the Office Link tab of the Tools | Preferences page.
  Tracking code: STE-20380

Quick Reference to Enable this Feature:  ​​See Installing the Add-ins for more information.

• Error handling for the Office Link add-ins has been improved for address not found, bad requests, and methods not supported.
  Tracking code: STE-21174

Quick Reference to Enable this Feature:  ​​See Troubleshooting for more information.

• When installing the add-ins for Office Link, the URLs needed during the installation process can now be made available on the Office Link tab of the Tools | Preferences page. Clicking on the URL allows a user to copy the link and paste directly into the installer for the Outlook and Office add-ins.
  Tracking code: STE-14100

Quick Reference to Enable this Feature:  ​​A system administrator must first enable the new Show Office Link URL checkbox in Office Link Settings on the Mitratech Suite tab of System Settings component in Suite Manager (see Configuring Suite Manager). Once this checkbox is enabled, users can access by clicking Tools in eCounsel or Secretariat, selecting Preferences, and selecting the Office Link tab. Clicking on the URL link copies the link to the Clipboard where it can be pasted into the Outlook or Office add-in installer. See Installing the Add-ins for more information.

• Deleting an appointment in Microsoft Outlook that is synchronized with eCounsel or Secretariat now removes the invitee from the appointment in the Calendar module of eCounsel or Secretariat. If the person is re-invited in eCounsel or Secretariat, a new appointment will be synchronized with his/her Microsoft Outlook.
  Tracking code: STE-15022

Quick Reference to Enable this Feature:  ​​This feature is enabled by default. See Deleting Appointments for more information.

• Invoices can now be searched by matter number or identifier within the Microsoft Outlook addin.
  Tracking code: STE-21527

Quick Reference to Enable this Feature:  ​​This feature is enabled by default. See Searching Invoices for more information.

• For Office Link installers, access to the online user guide on the Mitratech Customer Success Center is now provided. In addition, if you have configured the Office Link installers to be available for eCounsel and/or Secretariat users, the Office Link tab under Tools > Preferences now opens the Mitratech Office Link Installation Guide in the Mitratech Customer Success Center.
  Tracking code: STE-21858

Quick Reference to Enable this Feature:  ​​See Making the Installer Accessible for more information on configuring the installers to appear in eCounsel and/or Secretariat.

• For Office Link, a setting can be selected in the Office Link Settings under System Settings in Suite Manager so that all events (appointments and tasks) for a user will appear on the user's default calendar. Enabling this checkbox replaces the need for a Mitratech Calendar and makes scheduling events in Outlook for eCounsel or Secretariat easier because all eCounsel or Secretariat events appear on each user's calendar for scheduling purposes.
  Tracking code: STE-21903

Quick Reference to Enable this Feature:  ​​See Administering Mitratech Office Link for more information on setting this global parameter for Office Link.

Issue Resolutions

The following issues were resolved in Mitratech Office Link 3.1.0.

• Removed the following statement from the logs since it was incorrectly logged as an error: Client.OfficeRestClient [auto refresh] - Error raised when invalid list of ids., details: 
  Tracking code: STE-18692
• For attachments in Office Link, modifying the metadata no longer returns an error.
  Tracking code: STE-20658
• Dragging-and-dropping a document in the Office Link addin from a Cloud location such as Google Drive now properly adds the file to eCounsel/Secretariat.
  Tracking code: STE-21341
• When installing and logging into the Outlook addin and Office addin, the credentials entered when installing the Outlook addin will be used when installing the Office addin. If you change the credentials in the Office addin, it will impact the Outlook addin and vice versa since the addins share a configuration file.
  Tracking code: STE-13111
• For Office Link, the Matters Most Recently Accessed filter no longer includes new matters to which a player had been assigned if the new matter has not been recently accessed.
  Tracking code: STE-14287
• When calendering is disabled in Suite Manager for Office Link, appointments and tasks in Microsoft Outlook are no longer updated. If calendaring is re-enabled, any appointments/tasks added to the Mitratech Calendar used by Office Link will be overwritten by eCounsel or Secretariat.
  Tracking code: STE-20582
• When editing the metadata of an item, selecting the Update Outlook Category checkbox no longer returns an unhandled exception.
  Tracking code: STE-21751
• For Mitratech Office Link, if an appointment is created in eCounsel or Secretariat without an end date and end time, eCounsel will send the appointment to Microsoft Outlook invitees as an all-day appointment. If the end date and end time were omitted in error, resolve the issue in either eCounsel or Secretariat (by adding an end date and end time to the appointment so that it resyncs with Microsoft Outlook) or in Microsoft Outlook (by removing the All-day event designation and specifying the duration of the appointment so that it resyncs with eCounsel or Secretariat).
  Tracking code: STE-21802
• For Mitratech Office Link, if an appointment is created in eCounsel or Secretariat as an All-day event, it is no longer necessary to specify the end date and end time. eCounsel or Secretariat will send the appointment as an all-day event to Microsoft Outlook. For multi-day all-day events, simply specify an end date and time that is past the start date.
  Tracking code: STE-21802

Known Issues

The following item(s) are known issues in Mitratech Office Link 3.1.0.