Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Collaborati

Collaborati



Welcome to the Collaborati Help Portal! Please click a topic below to access our library of knowledge articles. Or click the Contact Support option at the bottom to reach our support team.


Avatar

Onboarding

This section contains in-depth information regarding Collaborati set up and onboarding.

Avatar

User Guides

This section details user information regarding invoices, budgets, timekeepers, rates, matters, notifications, and currency.

Avatar

Administrator Help

Information about setting up Users, Password Requirements, Clients (Contacts, Settings, Codes and more).

Resources

Avatar

Help Videos

The following videos provide training on certain tasks in Collaborati.

Avatar

Webinars

This section houses Collaborati webinars including best practices, training, announcements, and product enhancements

Avatar

Collaborati Release Notes

Click here to review the release dates and details for new Collaborati releases.

Avatar

Frequently Asked Questions

The following section details frequently asked questions for Collaborati.

Avatar

IDEAS Portal

The Product team reviews new ideas and prioritizes the most popular ones for future versions of Collaborati.

Avatar

Who to Contact When

Tips for determining when to contact your Client or Collaborati Support.

Recommended Articles

Create an Invoice

Step by step guide on how to create a manual invoice in Collaborati. Article includes helpful screen shots.

Troubleshooting Uploaded Invoices

List of all the File Errors for LEDES1998B and LEDES98BI v2 in Collaborati

How do I create an Accrual Invoice in Collaborati

Step-by-step guide to creating general accruals and submitting monthly accruals within Collaborati. Article includes helpful screenshots and example.

Changing Billing Currency

Step-by-step guide that describes how to change the billing currency for a user in Collaborati.

Collaborati: Budget Requests and Budgets - General

Informational article on Budget Requests and Budgets in Collaborati with helpful screenshots. See table of contents.

Videos

Avatar

Manually Create Invoices

This video will explain all of the basics of invoice submission. Topics addressed include: Track Invoices, Creating an Invoice

Avatar

Creating Timekeepers

Video demonstrating how to create timekeepers using the manual creation wizard and check the status of a timekeeper.

Avatar

Introduction to Collaborati

This video is a brief overview of Collaborati that shows the basic features and functionalities!

 

 

 

CONTACT SUPPORT

  • Was this article helpful?