Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Department

Search for matters associated with a specified division within a company.

You can search for matters associated with a specified division within a company. To search by division, click the Division tab.

department_hmfile_hash_f62cd16a.png

The Division tab includes the following fields:

Field

Description

Drill-Down

Filter

Specify whether you want to search for matters that are Open, Closed, or Both.

Drill-Down drop-down

Select a business unit on matters that you want to include in the search results. Depending on the business unit you select, another drop-down may appear. If you want to specify the business unit further, select "child" categories until no other drop-downs appear.

Specific Level

Filter

Specify whether you want to search for matters that are Open, Closed, or Both.

Division Level

Specify a level of business unit categories that you want to see in the Match field.

Match

Select the category at the business unit level for matters that you want to include in the search results.

Click the Search button after entering the search criteria. Click Reset to clear any selections you make.

 

  • Was this article helpful?