Lawtrac
Lawtrac
Welcome to the Lawtrac Help Portal! Please click a topic below to access our library of knowledge articles. Or click the Contact Support option at the bottom to reach our support team.
Knowledge Base
Lawtrac Solutions
A collection of knowledge articles to assist users with using Lawtrac and finding answers to common questions and issues.
User Guides
Collaborati e-Billing Help
Information and instructions on using Lawtrac + Collaborati eBilling for both Administrators and Users.
User Guide
Information and instructions on using Lawtrac as a User.
Self-Service Guide for Key Personnel
Information and instructions on using Lawtrac's Self-Service - Key Personnel module.
Outside Counsel Guide (Firms & Vendors)
Information and instructions to outside counsel and vendors on using the Lawtrac eBilling module.
Lawtrac Connect Installation and User Guide
Information and instructions on installing and using Lawtrac Connect.
Legal Hold User Guide
Information and instructions on using the Lawtrac Legal Hold module.
Contract Notification Module User Guide
Information and instructions on using the Lawtrac Contract Notification module.
Resource Library
Lawtrac Glossary
Glossary of Lawtrac terms.
General e-Billing FAQ
eBilling FAQs
Lawtrac Report Writer Help
Information and instructions on using the Lawtrac Report Writer (LRW).
Installation and Upgrade
Installation Guide
Lawtrac installation instructions.
Upgrade Considerations
Details on the upgrade path that should be taken when upgrading your Lawtrac instance.
SSO-SAML Help
Information on SSO-SAML implementation for Lawtrac.
Release Information
Recommended Articles
How to reset ColdFusion Administrator Password
This Article will provide instructions on how to reset the administrator password.
Collaborati e-Billing User Guide
This guide provides an overview of how to manage Billing Codes, Rate Cards and Rate Requests, how to sync matters from Collaborati to Lawtrac, and how to submit invoices from Collaborati to Lawtrac.
Uploading Rate Requests
Step-by-step guide on entering multiple rate request in Collaborati.
Rate Card
Informational article on Rate Card review and upload.
Manual Rate Request
Step-by-step instructions on how to submit manual rate requests.
Videos
