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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

General e-Billing FAQ

General e-Billing FAQ

What are the phases of the e-Billing process?

How do I set up my vendor for invoice submission?

How do I obtain vendor credentials for pre-existing accounts?

Additional client troubleshooting help can be found here.

How do I transition staff members with existing approved rate cards to Collaborati?

 

Vendors submitting invoices through Lawtrac have a separate e-Billing user guide located here.

If you are a vendor using Collaborati, please refer to the Collaborati User Guide by selecting the Help link at the top right corner of the homepage.

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