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Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Logging In

Once SAML-SSO is enabled and configured, SP-initiated Lawtrac users navigate directly to the Lawtrac site and are automatically redirected to the Identify Provider to verify their credentials. They are then directed through to the Lawtrac application after validating their credentials.

IdP-initiated users must click a link provided by the Identity Provider which directs them to the Lawtrac site after validating their credentials.
 
Users will see the message "Login failure" for unknown usernames sent through the IdP.

Note: It is best practice to set a strong password in exchange for the default on the administrative account. When creating user accounts, reset their default password and opt of sending the user an email notification—this reduces security risks involved with alternate log-ins. 

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