2026_114 - September 2026

EDU Pre-Section 2 Visibility: Document Preservation Enhancement 

The EDU Pre-Section 2 Visibility feature, introduced in the 2026_113 release, gives I-9 Managers visibility into an employee's document upload status and uploaded documents on the I-9 Manager Waiting Page before Section 2 is completed. This release enhances that feature by preserving employee-uploaded documents when an Authorized Representative rejects or removes them before completing Section 2. 

This enhancement ensures I-9 Managers have a reliable view of the employee's EDU submission before completing Section 2.

For more information, refer to the Employee Document Identification & Upload (EDU) Pre-Section 2 Visibility Feature Guide.

Unified User Account Enhancements (Client Admin + I-9 Manager) 

The Unified User Account, introduced in the 2026_110/2026_111 release, consolidates Client Admin and I-9 Manager accounts into a single account - simplifying access management and reducing the need for separate credentials. Building on this, Tracker I-9 now provides limited self-service capabilities for Client Admin users with Can Manage Client Admins set to False, allowing them to update their own I-9 Manager role, time zone, training container, and worksite and employer permissions without requiring broader Client Admin management privileges.  

Additionally, the Role column on the Manage User page is also renamed Account Type for improved clarity and consistency. 

For more information, refer to the Unified User Account - Client Admin Guide.

If you have any questions, please contact the Tracker I-9 Support Team by creating a case on the Support Portal. 

Form I-9 

• Fixed an issue where an I-9 and its associated Employee Profile were assigned to different clients when a Distributor Admin switched clients during I-9 creation. 
• Fixed an issue where the Section 2 approval was not recorded in the I-9 Access Log for an I-9 that was subject to the approval workflow. 
• Fixed an issue where Custom Reports could be run and exported but not saved when no Next Action or Citizenship Status filters were selected. 

Flat File 

• Fixed an issue where flat file processing remained in a Processing status and prevented success or failure notification emails from being sent. 
• Fixed an issue where some employee profile updates submitted through flat files intermittently failed with 403 errors.