How do you connect Adobe Sign with TAP?

Prerequisites

1. An Adobe Account with the ability to access the relevant sections of the Adobe module(s).
2. A SuperAdmin login for TAP

Set Up a User in TAP

Instructions	Screenshot for Reference
Log in to your Tap Account
In TAP, go to Administration → Users → New User
Create a generic user account (this will correspond to your Adobe user later).

 

Set Up a Matching User in Adobe

Instructions	Screenshot for Reference
Log in to Adobe and go to Account → Users
Go to Account → Users
Create a user with the same email address chosen in TAP.
Once created, you need to make sure that it has the User group Administrator selected, with the sections next to it selected.

 

Create an Integration Key in Adobe

Instructions	Screenshot for Reference
Navigate to Account → Adobe Sign API → API Applications
If no Integration Keys have been set up, you’ll see a different page. In that case, click Integration Key to be redirected to the appropriate setup page.
Select the plus (+) icon to create a new application.
Fill out the required fields. Copy the Application ID and Client Secret, you will need these to connect with TAP later.

 

Configure OAuth Redirect for the Application

Instructions	Screenshot for Reference
Click the newly created application ID
Select Configure OAuth.  Provide the Redirect URL that TAP will use. In TAP: Administration → eSignature Keys → Adobe Sign Connections → TAP callback URL. The current TAP callback URL to input in is https://oauthredirect.tap.thinksmart.../OAuthEchoSign

 

Connect from TAP

Instructions	Screenshot for Reference
Go back to TAP: Administration → eSignature Keys → New Adobe Sign Connection
Enter the saved Client ID, paste the Application Secret, and check Enable user account Creation. Click Connect.
Respond to the popup confirmation with OK

 

Support for multiple Adobe Sign integration keys in TAP

TAP lets you connect multiple Adobe Sign integration keys to the same tenant. This is useful when:

• Your organization has distinct Adobe Sign accounts for different business units or regions.
• You operate a master/parent Adobe Sign account that manages one or more child (sub-account) environments.

Because each integration key is tied to the Adobe Sign account that was active in the browser at the moment the key was generated, administrators must log in to the correct Adobe Sign account before creating or refreshing a key.

More information on Adobe eSignature Support can be found here.

Troubleshooting Tips