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Mitratech Success Center

Assigning a Distinguished Name to a User

When a user attempts to login to eCounsel or Secretariat, the system performs a check for the user’s record in the Suite User table. It also checks to ensure that the user is contained in the designated access group on the LDAP server.

If you have users who are in the LDAP access group and already have a user ID record in the Suite User table, the ID must be associated with the LDAP Distinguished Name. See Creating a User Account.

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