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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Insurance

View insurance policies here as well as assign a new policy. Click the policy name and continue to review and edit details. All policy and coverage information will be displayed and can be edited before being reapplied to the Matter.

 

Users can view current policies assigned to the matter, and add or remove insurance policies from within a matter record by clicking the Insurance hyperlink under General in the Finance Navigation Bar.

Insurance Link

Edit an Insurance Policy

Policies already associated with the matter are listed on the right side of the page.

  • calendar event—Change the deductible or coverage amount
  • trash_can_grey—Delete the assignment (located to the far right of Edit Policy Assignment)

Edit Deductible amount (amount paid out by your company), coverage amount (amount to be credited to your company), and claim number by typing into the appropriate text box.

Click Save to confirm changes.

Insurance Activity

Add an Insurance Policy

Select a policy to add by clicking the corresponding radio button radio button, then click Continue. The policy information will be displayed, allowing you to adjust the coverage and amount of deductible to apply if necessary.

  • Apply or change coverage for the instance and the amount of deductible to apply by typing in the appropriate text boxes.
  • Record the policy as a payment to a party from an insurance entity by clicking the radio box radio box.

Click Add Policy to Matter to confirm, or click the orange arrow point left icon at the top left of the page under Policy Information to cancel and return to the list of active policies.

Add Policy 

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