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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Department Look-up Tool

To find a specific department:

  1. Click Use Look-Up Tool and select a level from the drop-down list.
  2. Enter a word or part of a word or phrase in the Look Up text box.
  3. Click Search.
    Typing a letter into the text box causes suggestions to appear from which you can choose.

When the Look-Up Results screen displays:

  1. Select the appropriate item by clicking its radio button.
  2. Enter the percentage.
  3. Click Save.

The department is added to the matter hierarchy.

If the results for which you were searching do not appear, click Search Again to re-start the process.


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