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Mitratech Success Center

View a Rate Request

To find a Rate Request:

  • Hover over “Timekeepers” in the top menu bar
  • Click “Rate Requests”  
  • Choose the correct Office (this screen will show all the Office's Rate Requests and their status depending upon the Search filters)

To review the details of the Rate Request:

  • Click on the a Rate Request in the Request Name column

Each rate request has a Status. The possible status values and their meanings can be found here.

To learn how to edit the details of a rate request, see How do I edit and submit a rate request? To produce a different set of search results, see How do I search for rate requests?

Note: Clients are able to approve or reject a rate requests in its entirety (i.e. a collection of submitted rate codes), or per code/line item. If rejected, the rate request is sent back to Collaborati for review.  A new rate request will need to be submitted.  Rates that are accepted must be approved at the line item level and also at the rate request level.

Example 1: If a Rate Request has the status of "Rejected" (even if any line items show as "Approved") all the line items are not approved .

EB - ViewRR.png

Example 2: If a Rate Request has the status of "Approved", but one or more line items are "Rejected" then only the rejected rate items are not approved.


EB - ViewRR2.png
 

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