To find a Rate Request:
- Hover over “Timekeepers” in the top menu bar
- Click “Rate Requests”
- Choose the correct Office (this screen will show all the Office's Rate Requests and their status depending upon the Search filters)
To review the details of the Rate Request:
- Click on the a Rate Request in the Request Name column
Each rate request has a Status. The possible status values and their meanings can be found here.
To learn how to edit the details of a rate request, see How do I edit and submit a rate request? To produce a different set of search results, see How do I search for rate requests?
Note: Clients are able to approve or reject a rate requests in its entirety (i.e. a collection of submitted rate codes), or per code/line item. If rejected, the rate request is sent back to Collaborati for review. A new rate request will need to be submitted. Rates that are accepted must be approved at the line item level and also at the rate request level.
Example 1: If a Rate Request has the status of "Rejected" (even if any line items show as "Approved") all the line items are not approved .
Example 2: If a Rate Request has the status of "Approved", but one or more line items are "Rejected" then only the rejected rate items are not approved.