This section provides an overview of rate requests - how to submit them and various rate request scenarios. Please select the article that best suits your needs for instructions on how to accomplish your desired outcome. If you are experiencing an error, please see "Error" documentation below.
Note: Rate requests are initiated with the vendor and sent to the client for approval. Under certain conditions, you may also create a new rate request without waiting for the client to send one to you. If the client does not accept rate requests, this option will not be turned on in your Collaborati server.
Additional Note: Collaborati 3.0 has improved error handling for rate requests. Rate request uploads do not return errors for discrepancies in non-required fields or for minor errors such as capitalization.