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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


I am unable to mark an Individual record active

Check if the individual has open processes.  If there are open processes, close them.  Once you have closed all open processes, you should be able to mark the Individual record active.