Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

TeamConnect - Multi-Factor Authentication (MFA)

Note: The minimum TeamConnect version required to support Multi-factor Authentication is TC 6.3.1 or above versions.

What is Multi-factor Authentication (MFA)?

Multi-factor Authentication (MFA) adds an additional layer of security to your TeamConnect accounts. Verifying your identity using a second factor of authentication such as your phone, or security token prevents anyone but you from logging in to the application, even if they know your password.

What does it offer?

Multi-factor Authentication offers the following values to users:

  • Improved Security - It adds an additional layer of security, keeping user accounts secure even if the password is compromised or hacked by an unauthorized entity.

  • Increased Flexibility and Employee Productivity - TeamConnect users can securely access the application from virtually any device or location without any risk of identity theft or unauthorized access. 

  • Highly Scalable - New users, clients, and devices can easily be added to benefit from this secure technology without requiring any significant effort, IT infrastructure change, or training.


For more information on Multi-factor Authentication, refer to the respective page provided based on your role:

  • If you are a TeamConnect Admin, please refer to link.
  • If you are a TeamConnect User, please refer to link.
  • Was this article helpful?