Authenticating Users
Login procedures vary depending on the authentication method configured by your organization.
There are two primary authentication methods:
- Standard Login
- Single Sign-on Authentication
Standard Login
If you access the login URL and see a screen with a username and password, your organization uses standard login authentication. This type of authentication compares your username and password with stored information and grants access if the credentials match.
For more information about standard login, including instructions for using the Forgot Password functionality, see Logging In.
| TCE Login Page – v7.0 and earlier | TCE Login Page – v7.1 and later |
|---|---|
 |
 |
Single Sign-on (SSO) Authentication
Single sign-on (SSO) authentication allows you to log in without entering a username and password. When SSO is enabled, the system authenticates you automatically by using your existing network credentials.
If authentication is successful, a new browser window opens and displays your home page.
If you close the browser window or your session expires, you cannot reuse the original window, even if you are still authenticated on the local network. To sign in again using single sign-on, open a new browser window and navigate to the login URL.
For more information about configuring or using single sign-on, see the documentation appropriate for your TeamConnect Enterprise version:
- TeamConnect Enterprise (TCE) version 6.0 and earlier: See the TeamConnect SAML SSO Installation and Setup.
- TeamConnect Enterprise (TCE) version 8.0 and later: See the SAML 2.0 SSO Installation and Configuration Guide for TeamConnect Enterprise v8.0+.
Note: TeamConnect supports authentication through SAML and LDAP. Support for NTLM authentication has been discontinued.