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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

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The Console

For eCounsel and Secretariat, the top of the browser window contains a console. The console, which is available as long as the browser window is open and eCounsel or Secretariat is running, contains links to any module in the product, access to help and logging out, and tools to set preferences for modules or to view product information or contact


The toolbar across the upper portion of the browser window contains the modules for eCounsel. Modules may vary according to user privileges.

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Menu Bar 

The menu bar, which is located in the upper-right corner of the browser window, contains utilities and commands for customizing eCounsel. Navigation through the modules is through the toolbar across the upper portion of the page. 

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Menu Commands 

Tools – Contains options to customize Suite. See Tools Page for more information. 

Help – Accesses the online help file system. 

Logout – Closes Suite. You can also close the browser window to exit Suite. 

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