PolicyHub
PolicyHub
PolicyHub is Policy Management Software to automate and streamline the distribution, attestation, tracking, and reporting of your policies and procedures.
Maintenance Windows
US: Please note that server updates will be carried out on the PolicyHub servers for our US clients on the third Tuesday of each month and your PolicyHub environment will be unavailable from 02:00 CST to 04:00 CST whilst this maintenance work is completed.
UK: Please note that server updates will be carried out on the PolicyHub servers for our UK clients on the third Monday of each month and your PolicyHub environment will be unavailable from 01:00 GMT to 02:00 GMT whilst this maintenance work is completed.
Guides
Easy access to documentation that provides instructions on key functionality in an easy to digest way.
Community
Connect, collaborate, and get support. The Mitratech User Community is your go-to hub for submitting support tickets, finding helpful resources, and engaging with other users.
IDEAS Portal
Share feedback, suggest features, and vote on ideas in the Mitratech Product Ideas Portal — your voice helps shape what’s next.
Best Practice
Learn how to get the best out of your PolicyHub system
Quick Reference Guides
Easy access to documentation that provides instructions on key functionality in an easy to digest way.
Knowledge Base
A set of fix it yourself articles to the most questions about PolicyHub
Release Information
For any requests regarding updates or additional PDFs, please contact us via the online support portal: https://mitratech.force.com/
System Administration
This section includes checklists and related quick reference cards for various scenarios encountered by PolicyHub System Administrators.
Recommended Articles
Best Practice when using Distribute to New User
Find out how to make the most of the Distribute To New User feature that helps you manage the onboarding of any new employee, ensuring that they are automatically sent the policies they need to read, acknowledge and have access to.
Combining Feedback Requests and Workflows
Understand how feedback requests can be used as part of the worflow review and approval process
Powerful Reporting using Filters
Discover the various filters in compliance reports and how they can assist you in generating the reports that matter most to you.
Excluding Employees when Publishing
Learn when it’s appropriate to restrict certain individuals from receiving a publication.
User Compliance Overview Report
A comprehensive guide to the Compliance Overview Report, enabling you to generate reports for all employees, specific groups, or individuals, while providing a detailed list of published items and their compliance status.
Videos
Webinars
This section houses all of the PolicyHub webinars. The webinars contain best practices, training, announcements and product enhancements.
Support Direct Lines
UK: +44 20 4586 6817
USA: +1 737 232 4265