Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Retired Categories

The Retired Categories in the Morning Report sidebar allows users to view matter records that are using retired categories.

Select a category level from the buttons above the Morning Report table.

Matters Using Retired Categories

To remove retired categories in a matter record and remove it from the Retired Category list, click on the matter number. You are redirected to the matter record's primary information screen.

In the Matter Navigation Bar, select any of the hyperlinks under Categories to add the corresponding category.

Important Note: Retired categories do not appear, so new categories added or adjusted are active.

Matter Record Categories

Type/Keyword or Issues

Select a type from the drop-down menu. The area to the right refreshes to display the available keyword or issues available. Click on the red switch icon to include it; the icon changes to green green switch. Click the green icon to remove the category from the record.

Click Set Issues to select issues for the category, or Finish to skip that step. To make a category the "primary" click the yellow switch icon. The new primary is indicated with the green check icon.

  • red switch—Category is not included
  • green switch—Category is included

Product

Select a product category from the drop-down list. If subcategories are available, additional drop-boxes appear for selection. The first product to be added to a matter record defaults to primary. The percentage field defaults to 100%, but can be changed by typing directly into the text box. Click Save when finished.

Department

Select a department from the drop-down list. If subcategories are available, additional drop-boxes appear for selection. The first department to be added to a matter record defaults to primary. The percentage area defaults to 100%, but can be changed by typing directly into the text box. Click Save when finished.

For additional information about these categories, please refer to Categories section in the Matters module.

Retired categories can only be reinstated by the site administrator. Please refer to the Administrator User Guide for more information.

  • Was this article helpful?