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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Can I be notified when rate requests are approved/rejected in Collaborati?

There are no notifications in Collaborati for timekeeper rate cards. Collaborati firms can only receive notifications for Invoice status, budget requests (not for Lawtrac clients), and when a matter is added. To set up notifications for Invoices, Click on the Notifications icon on the top bar menu. 

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