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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Lawtrac Guides

Knowledge Base

 
indexing studio.pngLawtrac Solutions

A collection of knowledge articles to assist users with using Lawtrac and finding answers to common questions and issues.

 

 

 

User Guides

Collaborati e-Billing Help

Information and instructions on using Lawtrac + Collaborati eBilling for both Administrators and Users.

sysadmin.png User Guide

Information and instructions on using Lawtrac as a User.

mindtouch.page#thumbnailAdministrator User Guide

Information and instructions on using Lawtrac as an Administrator.

 

indexing studio.pngSelf-Service Guide for Key Personnel

Information and instructions on using Lawtrac's Self-Service - Key Personnel module.

data design.png Outside Counsel Guide (Firms & Vendors)

Information and instructions to outside counsel and vendors on using the Lawtrac eBilling module.

Lawtrac Connect Installation and User Guide

Information and instructions on installing and using Lawtrac Connect.

mindtouch.page#thumbnailLegal Hold User Guide

Information and instructions on using the Lawtrac Legal Hold module.

searching client.png Contract Notification Module User Guide

Information and instructions on using the Lawtrac Contract Notification module.

                                     

Resource Library

sysadmin.pngLawtrac Glossary

Glossary of Lawtrac terms.

indexing studio.pngGeneral e-Billing FAQ

eBilling FAQs

searching client.pngLawtrac Report Writer Help

Information and instructions on using the Lawtrac Report Writer (LRW).

 

 

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