INSZoom:-What are 'User Responsibilities'

What are 'User Responsibilities'?

You can now specify the role type a case manager occupies for assignment and reporting purposes.

Case manager 'User Responsibilities' are a helpful way to categorize the different case managers that may be participating in the cases of a corporation or individual client. The responsibilities can be identified by going to Setup >> Knowledge Base >> User Responsibilities:

Please Note: These responsibilities are system-driven, and can not be edited.