Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Update my User Profile

To update your user profile, adjust your user profile settings on the User Preferences screen. Access the User Preferences screen by clicking on the Preferences link at the top right side of any screen in the application. The User Preferences screen opens to display the following preferences:

  • Update your user profile in the Profile section:
    • Email
      NoteYour email address is also your user name in the system. Notifications are sent to the address listed here.
  • First Name
    • Middle Name
    • Last Name
    • Phone
  • Update Password information in the Password section:
    • Current password
    • New Password
    • Confirm Password
  • Update your Time zone, if necessary.
  • Update your Locale, if necessary. You can choose a specific locale from the drop-down list, or you can choose Use Browser Locale to make Collaborati match your browser's locale. The locale determines the formats used for displaying date information and numeric information.
  • Click Save to save your new or updated profile information.
  • Was this article helpful?