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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Automatic Log Out

As a security measure, if you log into Collaborati and then are inactive for 15 minutes, you will receive a pop-up notice prompting you to decide to stay logged in. If you do not respond to or if you close the notification, you will automatically be logged out and redirected to the log-in page.

If you are in another tab, you will see the Collaborati tab flash when the notice opens.

The notification allows the user five minutes to respond. Click Continue to stay logged in to Collaborati.

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