Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

Workflow Automation

Corporate Legal & Claims

Governance, Risk & Compliance

Human Resources Compliance

Forgot Password

Last updated
Save as PDF

Password Reset

This video will help guide users on how to change their password after clicking the Forgot User ID or Password link. For written instructions on this process, see How to Reset your Password

Note: Acuity released new UI branding in 2023. The content in this video still applies, but you will observe the colors are different, i.e. green vs. blue. Additionally, Acuity added the option to Log in with your email address if you do not know your User ID.