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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

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VendorInsight

VendorInsight



Contract-Based TPRM Program

 
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Guides

“Best Practice” and “How To” guides for VI.

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Community

Connect, collaborate, and get support. The Mitratech User Community is your go-to hub for submitting support tickets, finding helpful resources, and engaging with other users.Create a ticket for any VI issue.

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IDEAS Portal

Share feedback, suggest features, and vote on ideas in the Mitratech Product Ideas Portal — your voice helps shape what’s next.

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Login to VendorInsight

Access to Standard VI Login Screen

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Technical Information

VI System Requirements and Application Configuration.

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Best Practices

Best Practice Guidelines and “How-To” articles.

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Release Information

Notes from each VI Release.

Recommended Articles

How to Create and Use Vendor Classes

How to Create and Use Vendor Classes: The Vendor Class is a vital tool within VI to create multiple VRA templates. In this Article you will learn about the creation and use of the Vendor Class.

How To Create, Answer, Edit and Delete VIDD Items

How to Create, Answer, Edit and Delete VIDD Items: The VIDD allows you to track and report organizational specific items or topics that are not addressed in a field in the system.

Centralized vs. Decentralized System

Centralized vs. Decentralized System: VI can be run in 2 different ways. The article will teach the value of each way to help you decide the best path for your organization.

How To Assign a Supervisor

How to Assign a Supervisor: Assigning a Supervisor to a User or several Users in VI will allow for greater insight into the system for those who need to see multiple contract records.

 

 

 
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