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Does a portal access password expire?

The default maximum lifespan of a password is 120 days.  

As a tenant user, you can edit this in the Manage Password Strength Requirements page.  

  • Modern Interface: Settings > Password Strength Options under Tenant Settings > Lockout and Expiration
  • Classic Interface: Options > Password Strength Options under Manage Tenant Settings > Expirations Options

If the old password is expired, the portal user will be prompted to change the password after logging in using the old password.
 

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