How do I fix an error when installing the Outlook Add In?

If you have been granted the security permission to install software in your local PC, you should be able to install the Outlook add-in. There are no special permissions required to install the plugin. If you have an IT administrator, please have him or her check your permissions.

If you run into other errors, please try the following:

1. Close Outlook.
2. Uninstall Tracker Outlook Add In from "Add and Remove Programs".
3. Navigate to C:\Users\<username>\AppData\Local\Apps\2.0\
4. If there are folders named with random characters (Ex: A88PWC0T.4NY), go inside each folder (and inside any sub folders) and check for the presence of folders that start with "trac..vsto" or "trac..dll".
5. If you have identified such a folder at step 4, remove it (from Apps\2.0\).
6. Reinstall Tracker Outlook Add In.