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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Tenant user is locked out of his/her account

Go to Provider and find the account. If the user remembers the password, clear lock. If the user doesn't remember the password but remembers the security question, Reset Password first, then clear lock.