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TeamConnect Business Intelligence 6.0 Release Notes

This document details the new features, changes, resolved issues, and known issues that are included in TeamConnect Business Intelligence 6.0.

System Requirements    

TeamConnect Business Intelligence 6.0 requires TeamConnect 6.0.

New Reporting with TeamConnect Business Intelligence 

TeamConnect Business Intelligence provides colorful visual reports embedded within TeamConnect. Interactive dashboards provide multiple visualizations of similar data in one screen for easy user consumption and analysis, and users can drill directly into dashboards to report on specific data. Designers can build ad-hoc reports and dashboards that can include cross-object data and reportable custom fields and objects in the TeamConnect system.

Known Issues 

The following items are known TeamConnect Enterprise Business Intelligence 6.0 limitations.

Admin 

  • When a user changes the ElastiCube in the Report Integration tool and clicks Update Report Integration, the system returns an error stating that one or more fields were left blank. If this happens, verify that the integration is shared with the same Sisense administrator you have listed in the Sisense.properties file (part of the Reporting Tool).
    Tracking code: TC-18188, TC-18576
  • Upon initial setup of the report integration, a client ID and environment is entered. TeamConnect uses this information to create a unique identifier for users on the report server and the information must not be changed after it is saved in the Report Integration Tool.
  • In the Report Integration tool, you must re-type any secured fields such as Password or SharedSecret when you are updating an integration.
  • Each TeamConnect user with an automatically created Sisense account must have a unique email address per Sisense server. This means that an on-premise client with a single Sisense server cannot have a TEST ElastiCube  and a PROD ElastiCube with users with the same email. The second time an email account is used, the user will not be created automatically on the Sisense server.
    Tracking code: TC-16847
  • The initial release of TeamConnect 6.0 supports Sisense server on only Microsoft Windows operating systems and TeamConnect Oracle 12c databases.
  • Renaming a group with many special characters and then renaming it back to the original name does not delete the group in Sisense with the special characters.
    Workaround: Sisense admin can remove the additional group.
    Tracking code: TC-19343
  • Renaming a group or user does not transfer shared dashboards to the renamed group or user. You must re-share all dashboards with the renamed group or user.
    Tracking code:  TC-19404
  • When a contact's email is updated in TeamConnect, the change is not synced with the user's corresponding Sisense account. After updating the email ID in the Contact, edit the user again and save in order to get the changes reflected in the Sisense. 
    Tracking code: TC-16052
  • Oracle databases should have an open_cursors value of 800. 
  • When editing a script for a widget, clicking the Apply button on the Edit Script window does not save the changes made to script. Workaround: After saving the script on the Edit Script window, refresh the page. Tracking code: TC-15263, Issue #55178
  • If a user is logged into Sisense as an admin, the user must log out or TeamConnect uses that session. The user would recieve a "service not found" error or the dashboard shell appears but the data does not load. Tracking code: TC-21628
  • Users who have been granted the right to Perform other Actions in System Rights are granted Designer reporting rights.
    Tracking code: TC-21483, TC-21483

User 

  • If the screen resolution is under 1366 x 768, the screen may not always render properly. Use a resolution that is at least 1366 x 768.
    Tracking code: TC-12684
  • The Reports tab landing page does not display when using Microsoft Windows 7 with IE Version 11.0.9600. As a workaround, open Microsoft Windows Settings >  Internet Options > Privacy > Advanced  and select Check Override automatic cookie handling and Check Always allow session cookies.
    Tracking code: TC-15105
  • If a user opens the Reports tab in TeamConnect in a Google Chrome browser and then opens the Reports tab a new session on the same instance in Microsoft Internet Explorer, if the user tries to access the Reports tab again in Chrome, the login screen appears but returns an Error 404.
    Tracking code: TC-14337
  • While attempting to open the Reporting tab, certain browser security extensions may cause Sisense to loop, preventing it from loading properly.
    Workaround: Disable the extension.
    Tracking code: TC-17855
  • When a user clicks the Reports tab after viewing a report from the Report List, TeamConnect will display the legacy reports tab with a list of Sisense reports.
    Workaround: Click Reports tab again to open the Sisense reporting interface.
    Tracking code: TC-19403
  • Legacy button disappears from landing page when a dashboard is deleted.
    Workaround: Refresh the page or click the Reports tab again.
    Tracking code: TC-18802
  • When a user tries to share a dashboard with the admin and enters the admin's email into the text box, no option of invitation or auto-suggested list to include the admin appears. 
    Workaround: After typing the admin's email address, press <Enter> and the dashboard will be shared with the admin.
    Tracking code: TC-17894
  • The report name does not display on a report embedded in a portal pane. 
    Workaround: Name the portal pane with the name of the report that you want to display in the portal pane.
    Tracking code: TC-18482
  • The Reports tab does not work with Safari. Use another browser.
    Tracking code: TC-
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