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Reporting Troubleshooting Tips

This page details known issues and troubleshooting tips for TeamConnect Business Intelligence (Reporting).

Known Issues

Users may encounter the following errors or defects when installing or running TeamConnect's new reporting functionality. The issues listed below include workarounds where available. However, if you encounter any of the following issues and are unable to resolve the problem, please contact support.

  • Why does the Reports landing page display a Single-Sign-On error?
    This issue only affects users with Internet Explorer 11 (and earlier). Please utilize a different browser or upgrade your Internet Explorer version to resolve this issue.
  • Why do I receive an error when trying add an ecube to the report integration?
    Confirm that the eCube is shared with SiSense admin user.


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