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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Contact Mitratech Support

Mitratech's support team is available to help resolve any issue you might be experiencing. Please select the product you'd like assistance with to view the respective case submission form. Only Support Authorized Users can submit cases for products other than Collaborati and Corridor.


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EXISTING CLIENTS CAN SUBMIT PRODUCT ENHANCEMENT REQUESTS THROUGH THE FOLLOWING PORTALS:

*(If you get the message: "Your email domain does not allow you to self register* - please submit a case to your Support Team for access.)

ELM

TeamConnect & eBilling Enhancement Portal

eCounsel Enhancement Portal Secretariat Enhancement Portal
  EraCLM Enhancement Portal    
GRC PolicyHub Enhancement Portal DataStoreDSX Enhancement Portal OpRiskControl Enhancement Portal
CMO Enhancement Portal    

ClusterSeven ADM

ClusterSeven CSM ClusterSeven ESM
ClusterSeven IMS VendorInsight  

 

Company Holidays

2022 US Holidays 2022 UK Holidays 2022 AUS Holidays
Monday, 3 January New Year’s Day Monday, 3 January New Year’s Day Monday, 3 January New Year’s Day
Monday, 17 January Martin Luther King Day Friday, 15 April Spring Holiday Wednesday, 26 January Australia Day
Friday, 15 April Spring Holiday Monday, 18 April Spring Holiday Monday, 14 March Labour Day
Monday, 30 May Memorial Day Monday, 2 May May Bank Holiday Friday, 15 April Autumn Holiday
Monday, 4 July Independence Day Thursday, 2 June Late Spring Holiday Monday, 18 April Autumn Holiday
Monday, 5 September Labor Day Friday, 3 June Platinum Jubilee Holiday Monday, 25 April ANZAC Day
Thursday, 24 November Thanksgiving Monday, 29 August Summer Bank Holiday Monday, 13 June Queen’s Birthday
Friday, 25 November Day after Thanksgiving Friday, 23 December Winter Holiday TBD AFL
Friday, 23 December Winter Holiday Monday, 26 December Boxing Day Tuesday, 1 November Melbourne Cup Day
Monday, 26 December Winter Holiday Tuesday, 27 December Winter Holiday Monday, 26 December Boxing Day
Friday, 30 December New Year’s Eve Friday, 30 December New Year’s Eve Tuesday, 27 December Summer Holiday

 

2022 CANADA Holidays 2022 MEXICO Holidays 2022 VENEZUELA Holidays
Monday, 3 January New Year’s Day Monday, 3 January New Year’s Day Monday, 3 January New Year’s Day
Monday, 21 February Family Day Friday, 4 February Constitution Day Monday, 28 February Carnival
Friday, 15 April Spring Holiday Monday, 21 March Benito Juarez’ Birthday Tuesday, 1 March Carnival
Monday, 23 May Victoria/Natl. Patriots’ Day Thursday, 14 April Spring Holiday Thursday, 14 April Spring Holiday
Friday, 24 June Summer Holiday Friday, 15 April Spring Holiday Friday, 15 April Spring Holiday
Friday, 1 July Canada Day Friday, 16 September Independence Day Tuesday, 19 April Independence Declaration Day
Monday, 5 September Labour Day Tuesday, 2 November Day of the Dead Tuesday, 5 July Independence Day
Monday, 10 November Thanksgiving Monday, 21 November Revolution Day Wednesday, 12 October Indigenous Resistance Day
Friday, 11 November Remembrance Day Friday, 23 December Winter Holiday Friday, 23 December Winter Holiday
Friday, 23 December Winter Holiday Monday, 26 December Winter Holiday Monday, 26 December Winter Holiday
Monday, 26 December Boxing Day Friday, 30 December New Year’s Eve Friday, 30 December New Year’s Eve

 

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