Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Using Assistive Technology

Various types of assistive software, such as JAWS® for Windows, are available to make web-based applications like TeamConnect more accessible to users with disabilities.

These products achieve accessibility in various ways, such as audibly reading text that appears on the screen.

Depending on your assistive software program, there may be some settings that you must make to work properly in TeamConnect. For example, in JAWS, you must select the Use Virtual Labels in Forms Mode option on the HTML Options screen.

Make sure that you set all of the appropriate options in your assistive software application. For details on setting HTML options, refer to your assistive software program documentation.

Currently, TeamConnect supports JAWS® 11 or later.

Using JAWS® with TeamConnect

When using JAWS® with TeamConnect, you should be aware of the following:


  • You can TAB to all clickable elements on a page.
  • You can trigger actions or open a link using the Spacebar or Enter keys on your computer.
  • All required fields are marked with an asterisk (*).
  • Most pages are readable without style sheets and it should be easy to distinguish page headings and the information hierarchy. Note that some hidden dialog boxes and menus may appear on a page.
  • You can navigate TeamConnect's basic functionality without style sheets.
  • WAI-ARIA Landmarks are defined so that users can skip repetitive navigation links.
  • When a form element is in focus, JAWS® will read the form label.


Depending on your browser version, JAWS® may announce certain page elements and labels more than once.


Users with or without disabilities can access TeamConnect with widely varying sets of capabilities, software, and hardware. While every effort has been made to comply with Section 508 Standards, TeamConnect might not satisfy every accessibility requirement.

TeamConnect is not certified for the following:

  • Braille access
  • Synthesized speech
  • Voice input

Please be aware of the following:

  • The TeamConnect auto-suggest feature may not work with JAWS®.
  • Depending on your browser version, JAWS® may announce certain page elements and labels more than once.
  • Was this article helpful?