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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Custom Hold Messages

Click the Custom Hold Messages button to view or edit the message that will appear as the primary hold notification. This message appears as the primary hold notification. If all hold recipients do not have access to Lawtrac, you can use this text to explain matter details or hold concerns.

Custom Hold Messages

After clicking Custom Hold Message, type your primary hold notification into the text field on the right. Click Save Opening Paragraph to confirm changes.

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