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Why Does an Approved Invoice Have No Approved Date?

This typically occurs when the approver navigates away from the screen before the approval process is finalized.

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To resolve this, manually populate the approval date by clicking APPROVED and then Save.

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Tip: The original approval date can be found on the matter under the Transactions tab:

  • From the invoice, click the link to navigate to the matter (found on the Fees & Expenses tab)
  • On the matter, click the Transactions tab on the top menu
  • Locate the Invoice Approval entry and note the date of the transaction

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