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Getting an Error When Logging Out

Details

When a firm or vendor user logs out of Lawtrac, users may get a site error, similar to the one below.

Lawtrac_Firm_Logout_LegalDirections_Error.png

In some versions of Lawtrac, the url Lawtrac tries to navigate to is legaldirections.info which is no longer a valid webpage.  There is no setting to change this.  However, clicking the log out button twice will force Lawtrac to navigate to a different page, which is often the main login page.