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Mitratech Success Center

Firm Administrator - Resetting Login Credentials for Firm Employee

Firm Administrator can start by Clicking 'People' 

LTKB - Firm Admin Reset Login Creds for Employee (image 1).png

Click on the Small Security Key Icon for a relevant Timekeeper on the far right hand side

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Please note that resetting a user's password requires a temporary single-use password which is time-sensitive and will expire within 48 hours. Reset Password under Username/Password box and Hit Set to continue. Provide the user with reset credentials via Email. 

LTKB - Firm Admin Reset Login Creds for Employee (image 3).png

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