Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Syncing between Lawtrac and Collaborati

  1. Last updated
  2. Save as PDF
This guide details how to set ColdFusion up, and has supplemental articles detailing how to set up Collaborati scheduled syncs, what to expect on the first sync, and how to start/stop Collaborati syncs.

ColdFusion Administrator Setup

To ensure a successful synchronization between Collaborati and Lawtrac, users must ensure certain property values within ColdFusion Administrator. This step is usually done for you by Mitratech Support or your company’s IT department. The information seen below is for informational purposes.

  1. In the ColdFusion Administrator sidebar, select Server Settings.
  2. Select Settings.
    Collab_ServerSettings.png
  3. Locate the property titled "Prefix serialized JSON with" and make sure the box is not checked.
    Collab_ServerSettings2.png
     
  4.  Open a command prompt and use the cd command (change directory) into the \jre\bin folder located in your ColdFusion installation directory.
  5. Click Submit Changes to confirm.

The next step of the set-up is to download the Collaborati certificates and import them within the ColdFusion installation. Please contact Mitratech Support for assistance.

 

Select an article below for additional information about syncing between Collaborati and Lawtrac. 

 

  1. Back to top
  • Was this article helpful?

Recommended articles

  1. Article type
    Guide
  2. Tags
    1. coldfusion setup
    2. collaborati
    3. ebilling
    4. lawtrac
    5. syncing lawtrac and collaborati