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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

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Safe File Types

The Safe File Types hyperlink in the Document Bank sidebar prevents individuals from uploading files that may harm the server, expose critical information, etc. Limit the file types to only those your department uses.

Important Note: File types and names should not be changed while indexing is in process.

Safe File Types Link

Enter the file extensions separated by a comma. Do not include the period, or "dot". Click Save when finished.

Edit Document Types

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