GovNoticeIDP Overview: Empowering Firms with Automated Notice Processing

A. What is GovNoticeIDP?

GovNoticeIDP is a purpose-built engine powered by Artificial Intelligence (AI) designed to streamline and automate the processing of USCIS government receipt notices. This advanced solution harnesses the power of Intelligent Document Processing (IDP) to significantly improve the efficiency and accuracy of managing receipt notices.

Embrace the future of receipt management with GovNoticeIDP and experience the transformative benefits it brings to your firm.

B. How GovNoticeIDP Works?

GovNoticeIDP automates the processing of receipt notices, specifically offering the following functionalities:

Automating the capture of USCIS Gov. Notices: GovNoticeIDP enables users to extract and digitize key information from USCIS government notices received in paper form. Users can simply scan the physical documents and upload the scanned copies to GovNoticeIDP to initiate the data entry to INSZoom.
Data Extraction: The system extracts critical data points from the uploaded notices, such as receipt numbers, dates, case type, and applicant information. These data points are then recorded in the relevant petition/case records within the INSZoom application following user review and confirmation.
Intuitive Review Interface: Before the extracted information is stored in the application, users can review the auto-captured data through an intuitive interface. This step allows verification and correction of any discrepancies, ensuring data integrity and accuracy.

C. How can firms leverage GovNoticeIDP?

GovNoticeIDP automates traditionally manual tasks, improving the overall efficiency of receipt notice management. Here's how GovNoticeIDP enhances the process:

1. Automated Data Extraction

GovNoticeIDP can handle diverse receipt formats and structures, accurately classifying and organizing them for precise data extraction. The system leverages advanced data recognition models to extract key information with high precision. This enables firms to process USCIS notices effectively and integrate the extracted information seamlessly into the INSZoom application.

2. Error Reduction

GovNoticeIDP significantly reduces the likelihood of user error by automating data extraction and minimizing manual entry. This enhanced accuracy ensures that the information entered into your firm’s system is reliable and consistent.

3. Scale Notice Processing with GovNoticeIDP

By automating the processing of receipt data, GovNoticeIDP greatly reduces the time spent on manual case lookup and data entry scaling to support bulk notice processing efficiently. This allows firms to reallocate resources to more strategic tasks, improving overall productivity.

For information on subscribing to GovNoticeIDP, please refer to the administrator guide.

D. GovNoticeIDP Workflow

GovNoticeIDP categorizes scanned notices using IDP technology. Here's how it operates:

Data Extraction: GovNoticeIDP scans the notices using IDP technology to identify and extract key data points from the receipt notices. This technology can recognize various formats and layouts, ensuring high accuracy. For example, it can differentiate between approval and receipt notices.
Data Identification: GovNoticeIDP accurately identifies crucial information, such as receipt numbers, dates, beneficiary names, and other relevant details. This step involves sophisticated data recognition algorithms to ensure precision.
Categorization: GovNoticeIDP categorizes the notices into different categories based on:
- Scan Quality: Notices are evaluated for scan quality to ensure only legible documents are processed further.
- Supported Notice Types: Notices are checked against a predefined list of supported types.
- Matching Records: Notices are cross-referenced with the existing application database to find matching records.
Processing: Finally, GovNoticeIDP processes the categorized notices once reviewed and queued for processing. This includes updating case or client records, sending notifications, and attaching the notices as case/FN documents for future reference.

For more detailed information on how notices are categorized and processed, please refer to the user guide.

E. Notices Supported by GovNoticeIDP

GovNoticeIDP currently supports the following USCIS notices:

Receipt Notice
Premium Processing Receipt Notice
Approval Notice

GovNoticeIDP is designed to scale, allowing it to support more notice types in the future.

F. How is GovNoticeIDP different from ZoomeeBot?

Both GovNoticeIDP and Zoomee are designed to automate the processing of notices but differ in technology, user control, processing speed, and security.

GovNoticeIDP

ZoomeeBot Virtual Assistant

Technology

Purpose-built intelligent document extraction models powered by artificial intelligence techniques and trained against actual government notices

Off-the-shelf legacy OCR and RPA tools

Data Ingestion and Security

Authenticated upload via INSZoom application interface and embedded API integration with ABBYY Vantage, backed by SOC 2 certification

Upload via mutual SFTP site shared with the customer; additional file transfer onto INSZoom’s internal servers for further processing

Application Experience

Native application interfaces that intuitively guide users through batch creation, triaging processed notices, extracted data review, exception handling, and queuing data for ingestion

None

Processing Turnaround

Same day*

3 - 5 days

Exception Handling

In-app interfaces empower users to manage extraction and matching exceptions prior to ingesting data into the core application

Exceptions for known errors are handled asynchronously, requiring feedback from customer POC and monitoring in-app reports; unknown errors are only caught after data ingestion and must be corrected within the core application

Supported Notice Types

3 notice types – USCIS receipts, premium receipts, approvals – accounting for ~70% of USCIS notices received**

12 notice types, see here

Implementation and Enablement

Seamless implementation; feature enablement quick and easy with detailed user documentation

Burdensome implementation: requires creation of SFTP; training on the file transfer process and cutoff times; primary customer POC responsible for ensuring timely upload of files, disseminating delivery of daily processing updates and asynchronous exception handling

*Processing times may vary depending on when your notices are added to the GovNoticeIDP processing queue and the overall system load.

**Based on historical data from ZoomeeBot, USCIS Receipt and Approval notice types account for approximately 70% of the notices received by firms.