Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

INSZoom:- Add/Create Petition Template

This article will guide you on how to take advantage of one of INSZoom's best features: Petition Templates.

Add/Create Petition Template

Petition templates are one of the most utilized features of the Knowledge Base in INSZoom. These templates allow firms to customize a petition to include specific forms, questionnaires and docs checklist. There is a high level of customization available within a petition template, such as: reminders and steps can be configured, fees associated with the case, letter templates added and much more.

  1. Navigate to the 'Setup', and click 'Knowledge Base'. This will open into the Knowledge Base with the main page showing all available petition templates. Some of these are 'Zoom Petition Templates' (templates created and provided by INSZoom) and 'Firm Petition Templates', which are any firm-created petition templates. Click 'Add'.
  2. Enter the 'Petition Template Name', 'Petition Name', and 'Petition Type'. Other petition details can be entered as necessary.
  3. For 'Petition Type' - If ‘Family Based’ is chosen, a new checkbox will appear with the label ‘Case for Beneficiary.’
  4. If this is a case that will be opened under the Beneficiary, this box should be checked. This will take you to the ‘View Petition Details’ page - all of the options for the new petition will be in the left menu.
  5. Click on 'Forms' to add/customize forms to the petition. This will take you to the 'Petition Forms' page.
  6. Either copy all the forms from another petition or select to add individual forms via the 'Attach Form's option. This can be done for the primary beneficiary and/or for their relatives.
  7. The same principles apply to questionnaires. Select 'Questionnaire(s)' in the left menu where you can either copy or add individual, questionnaires for the company, individual, or individual's relatives.
  8. You can also customize the 'Docs Checklist'. This allows you to create the list of documents you'll need to collect from the beneficiary and their employer (if employment-based). You can create the list from scratch, or copy it over from an existing Zoom or firm petition, and specify whether each document is required or optional.
  • Was this article helpful?