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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Admin Settings - Folders

The folders view in Admin Settings allows admins to quickly take stock of their team's folders, the contents and owners of these folders, and the folder status. Admins are also able to transfer the folders from one user to another. It is strongly recommended to do this before deleting/removing a GCD user.

Changing Folder Assignee from Admin Settings

Click the Transfer link on the desired folder and select the new assignee from the menu. Click Ok to finalize the transfer to the new owner.


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