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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

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DataStore DSX

DataStore DSX



Use DataStore DSX to make it easier to globally store, retrieve, manager, audit, and action your data. DataStore makes it easy to organize and archive your organizational content, definite permissions and set access controls, and protect and monitor content from one centralized location.

 
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Guides

A set of articles and short videos covering key features and functionality in Datastore DSX

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Community

Connect, collaborate, and get support. The Mitratech User Community is your go-to hub for submitting support tickets, finding helpful resources, and engaging with other users.

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IDEAS Portal

Share feedback, suggest features, and vote on ideas in the Mitratech Product Ideas Portal — your voice helps shape what’s next.

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Knowledge Base

A set of fix it yourself articles to the most questions about Datastore DSX

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Best Practice

Learn how to get the best out of your Datastore DSX system

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Release Information

For any requests regarding updates or additional PDFs, please contact us via the online support portal: https://mitratech.force.com/

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Installation Guides

This page contains PDF copies of all Datastore DSX Architecture and Installation Guides.

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Technical Notes

Datastore DSX Technical Notes

Recommended Articles

Bulk reindexing Office Documents and Image Files

Understand how Office documents and Image files can be bulk reindexed using the Searching Client

Data Encryption: Depot Data at Rest

Learn how DSX data in transit can be encrypted to help with increasing regulatory pressures around the security of data

Configuring a Retention Policy Based on External Data

This article explains how you can set up your document retention policy and bulk delete documents from DSX based on data stored in an external table

Changing the Location of a Watched Folder

Learn how to move a watched folder to different location, for example if the existing location is low on disk space

Calculating Memory Required for the DSX Database

Deteails on the calculation to work out the RAM required on a DataStore SQL Server for a specific DataStoreDSX database size

 

Videos

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Support Video

Learn about the Mitratech client support process

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Training Videos

Welcome to the DataStore DSX training videos, which give you an introduction to and an understanding of the key features of the solution.

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How To Guides

A set of articles and short videos covering key features and functionality in Datastore DSX

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Webinars

View the DataStore DSX Webinars hosted by the Mitratech Client Success and Product Management Teams

 

 

 

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