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Mitratech Success Center

Help with Rate Requests

Help with Rate Requests

Rate requests are initiated with the vendor and sent to the client for approval. Under certain conditions, you may also create a new rate request without waiting for the client to send one to you.

Note: If the client does not accept rate requests, this option will not be turned on in your Collaborati server.

Here are some common tasks related to rate requests:

Additional Note: Collaborati 3.0 has improved error handling for rate requests. Rate request uploads do not return errors for discrepancies in non-required fields or for minor errors such as capitalization.

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